Experience
Ritchie Bros.
Product Designer
Jul 2024 – May 2026
Led the design of a 0 to 1 digital selling experience that enables sellers to manage auction assets and inventory with greater visibility and control through self-service with improved visibility and streamlined workflows—reducing customer support inquiries by ~75% and improving operational efficiency.
Fisker
UX Designer
Dec 2023 – Apr 2024
Spearheaded UX initiatives and identified design opportunities across global-scale web and app platforms throughout customer ownership and purchase journeys. Championed user-centered design and conducted in-depth research to identify workflow discrepancies, improve product consistency, and achieve business goals.
Carvana
Product Designer
Feb 2022 – Nov 2022
Led end-to-end design initiatives for 5 correlative products across 2 internal teams to optimize user experience for market operations and to streamline e-commerce supply chain functions, which includes designing two complex 0 to 1 products from scratch. Delivered designs based on market feedback, business requirements, technology constraints, user research, and testing analysis.
NHN Global
UX Designer
Nov 2020 – Feb 2022
Optimized the B2B e-commerce experience by prioritizing user pain points and business needs to streamline workflows for clients and internal teams. Drove design decisions through wireframes and interactive prototypes, owning the end-to-end order experience from concept through launch and QA.
Education
University of Houston
Bachelor of Arts, Communications
Minor, Studio Arts
DesignLab
User Experience Design, 2019
Design
Product Strategy
User Experience
User Interface
Interaction Design
Product Design
User Research
Data Synthesis
User Flow
Usability Testing
Heuristic Evaluation
Information Architecture
Tools
Figma
Sketch
ChatGPT
Claude Design
Lovable
Adobe Photoshop
Adobe Illustrator
Jira
Miro
UserTesting
Hotjar
Tableau
Salesforce